Tracking order

Thank you for shopping with SolAroha! We are committed to keeping you informed about the journey of your purchase. Once your order is processed and shipped, you can easily track its delivery status.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used during checkout. This email will contain your unique tracking number and a link to the carrier's website.
  2. Use the Tracking Number: Your tracking number is the key to monitoring your package. You can enter this number directly on the shipping carrier's website (e.g., DHL, FedEx, USPS, etc.) provided in your email.
  3. Track on Our Recommended Platform: For a universal and user-friendly tracking experience, we recommend using the service below.

Universal Package Tracker

For most international and domestic shipments, you can use a third-party tracking aggregator. These platforms support numerous carriers and provide detailed, real-time updates in one place.

We recommend using 17Track. It is a reliable and comprehensive service trusted by millions worldwide.

How to use 17Track:

  • Visit the website: https://www.17track.net/en .
  • Paste or type your tracking number into the main search box.
  • Click "Track" or press Enter. The site will automatically identify the carrier and display the latest status and location of your package.

Note: Tracking information may take 24-48 hours to update in the system after the shipping label is created. For the most accurate details, please refer to the carrier's official site linked in your shipping email.

Need Further Assistance?

If you encounter any issues with your tracking number, if the status does not update for an extended period, or if you have not received your shipping confirmation email, please do not hesitate to contact our customer support team. We are here to help!

Email us at: [email protected]. Please include your order number for faster service.