Privacy policy

Introduction

Welcome to SolAroha. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SolAroha.com and make purchases of our products, including skirts, pants, and tops. Please read this policy carefully. By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us and information collected automatically during your visit.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping address, billing address, and email address when you place an order.
  • Transaction and Payment Data: Details of the products you purchase and your payment information. Please note that all payment transactions are processed by secure third-party payment gateways. We do not store your full credit card details on our servers.
  • Communication Data: Any correspondence when you contact our customer support via email at [email protected].

Automatically Collected Information:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about your interactions with our website, such as pages viewed, time spent on pages, and items browsed or added to your cart. This is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To improve, personalize, and optimize our website, product offerings, and your shopping experience.
  • To prevent, detect, and investigate fraud, security breaches, and other prohibited or illegal activities.
  • To comply with applicable legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, and email delivery. These partners are contractually obligated to protect your data and use it only for the services they provide.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, where customer information may be transferred as a business asset.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this policy, often through the use of standard contractual clauses approved by relevant authorities.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. These include encryption (SSL) for data transmission, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal requirements).

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, update, or correct your personal data.
  • The right to request deletion of your personal data.
  • The right to object to or restrict certain processing activities.
  • The right to data portability.
  • The right to withdraw consent, where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

You can also manage cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

SolAroha does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]